Isle of Dogs Salon Elements Sit Still Shampoo adds moisturizing properties to help strengthen the hair and increase resiliency to protect the coat from damage. It is designed specifically to gently...
Isle of Dogs Salon Elements Stay Clean Shampoo is a cleansing shampoo that removes dirt, grime and odor and also extends time between baths. This shampoo works alone or you can use it as the first...
Isle of Dogs Salon Elements Stand Up Shampoo adds texture and volume to the softer coats while cleaning, making styling and scissoring easier. It helps to retain the quality and character of hard...
Isle of Dogs Salon Elements 2 Build Conditioner will add volume to help make the coat more manageable for scissoring and styling. It is a rejuvenating protein based conditioner that helps repair...
Isle of Dogs Salon Elements 2 Heal Conditioner is specifically formulated to moisturize, protect, prevent breakage and add shine. It is a deep penetrating conditioner that lays down the coat on drop...
Review by Dollie M. on 10 May 2025review stating Ice on Ice Ultra
So VERY disappointed!!! Waited for 2 years for this to be available again. Not anything like the old formula! NOT effective on knots or mats. Larger canister that is HARD to grip. . I have average sized hands and I can barely hold it and spray it at the same time. And then the spray comes BLASTING out and it’s such a WIDE spray that half of it spr...Read MoreRead more about So VERY disappointed!!! Waited for 2
ays right past my dog (on each side of it). The consistency is foamy and makes my dog’s hair WET. The old Ultra formula did not make my dog’s hair wet even if I had to spray a mat or knot more than one time. With this new one I ACTUALLY had to DRY my babie’s hair. I bought 2 cans because I was so excited to be getting it again. Shame on the Chris Christensen brand for telling us this is back in stock!!! Sell it as a new product - but NOT the same product. Either way I will not buy this again. I would love a $60 refund by the way!! Read LessRead less about So VERY disappointed!!! Waited for 2
Comments by Store Owner on Review by Dollie M. on 10 May 2025
Cherrybrook Pet Supplies
05/12/25
Hi there,
Thank you for taking the time to share your feedback on Ice on Ice Ultra. We’re truly sorry to hear that your experience didn’t meet expectations, especially after waiting so long for it to return. We understand how frustrating it must be when a product you loved doesn’t perform the way you remember.
The larger size was designed to be even more economic, but we know that changes—even with good intentions—don’t always work out for everyone. We recommend holding the container 10–12 inches away and spraying a light mist across the coat to avoid oversaturation, but we completely understand if the product still isn’t right for you.
If you’d like to move forward with a refund, please contact our customer support team at support@chrischristensen.com or 800-654-7006 with your order number, and we'll be happy to assist you.
Thank you for taking the time to share your feedback on Ice on Ice Ultra. We’re truly sorry to hear that your experience didn’t meet expectations, especially after waiting so long for it to return. We understand how frustrating it must be when a product you loved doesn’t perform the way you remember.
The larger size was designed to be even more economic, but we know that changes—even with good intentions—don’t always work out for everyone. We recommend holding the container 10–12 inches away and spraying a light mist across the coat to avoid oversaturation, but we completely understand if the product still isn’t right for you.
If you’d like to move forward with a refund, please contact our customer support team at support@chrischristensen.com or 800-654-7006 with your order number, and we'll be happy to assist you.
Warm regards,
The Chris Christensen Team